LIPTOVALLEY - ubytovanie v liptova

CANCELLATION POLICY

No penalty:
Reservations can be cancelled without any penalty up to 30 days before the scheduled arrival date.

50% penalty:
In case of cancellation between 29 and 15 days prior to the scheduled arrival date, the guest will be charged a penalty of 50% of the total amount of the reservation.

100% penalty:
In the event of cancellation less than 14 days prior to the scheduled arrival date or in the event that the guest fails to arrive without cancellation, the guest will be charged a penalty of 100% of the total amount of the reservation.

Change of Date:
If it is necessary to change the date of the reservation, this can be done at no charge up to 30 days prior to the scheduled arrival date. After this date, a change of reservation fee may apply.

Alternate Guest:
If you are unable to use your reservation, you may offer your space to another person at no additional charge.

Exceptional circumstances:
In the event of exceptional circumstances such as natural disasters, serious health problems or other unforeseen events, we may consider cancelling your reservation without penalty. This decision is at our discretion and proof of such circumstances is required.

Cancellation Confirmation:
You will receive a confirmation email upon cancellation. If you do not receive one, please contact us as soon as possible to avoid possible cancellation charges.